FAQs

Trading

We offer several world leading platforms including MetaTrader 4MetaTrader 5 | cTrader.

Yes, you may sign up for a free demo account here.

We offer CFDs on different Crypto pairs.

You can view all products trading hours here.

Yes, we offer mobile trading platforms are available: MetaTrader Mobile | cTrader Mobile

Yes, we offer mobile trading platforms are available: MetaTrader WebTrader | cTrader Web

Due to our liquidity, the highest lot size we offer per ticket is 75 lots (this can be customized depending upon the client and certain criteria).

Micro (0.01) lot size is the minimum trade size allowed on all markets.

Account Management

You can apply for an account online. Start your application now.

To be accepted as a verification of address, a document must show both your name and address as indicated on your application.

Acceptable forms of proof of residence include but are not limited it:

  • Government-issued photo identification
  • Utility bills
  • Bank or credit card statements

Utility bills and statements must be dated within the last 3 months. Confidential information such as account numbers may be removed at your discretion.

Yes, we offer managed accounts using a sophisticated third party GUI and MetaTrader 4 or cTrader systems.

Yes, we off a Client Cabinet to view reports and manage your account.

Money Management

You can fund your account using several different methods that are available by logging into the Client Cabinet.

Your original deposit can only be withdrawn by the same method in which the funds were deposited. Any profits can be sent back via bank wire.

Log into your Client Cabinet to request a fund withdrawal.

Log into your Client Cabinet to request an internal funds transfer.

Zero Spread Account: $500

Standard Account: $100

Yes, we accept deposits in the following currencies:

USD | EUR | GBP | JPY | CHF | AUD | CAD | MXN | ZAR

Depending on your deposit method, funding can take anywhere from a few hours to a few days. Typical bank wires can take up to 2-5 business days to reach our banks. However, credit card payments are usually processed within a few hours. It is important to keep in mind that all banks are different and the amount of time it takes to process bank wires varies from bank to bank. We offers several convenient and secure funding methods including Neteller, Skrill, Uphold and Allied Wallet. Payment processors have their own verification process and regulations that may affect your processing speed, so to avoid any delays be sure to check with your processor to make sure your account is up to date.

Yes, our trading platforms offer traders automated risk management to ensure the accounts do not go into a negative position. With real-time margin-watch features, our platforms automatically close out open positions if the account is at risk of going into the negative.

Regulation

Our carrying broker dealer is multi licensed and regulated in the most reputable financial jurisdictions around the world: CIMA | ESMA | FCA | FSC | LFSA | MFSA

Client funds are held in segregated bank accounts separate from the carrying broker dealers operating accounts. All client funds deposited with our carrying broker dealer are held according to our strict policies and procedures and all financial activities are monitored and reviewed by our external and internal auditors. Our carrying broker dealer has multiple customer segregated accounts which maintain balances to cover customer liabilities. These accounts are held with top tier banks such as BMO Harris Bank and Signature Bank.

How Can We Help?

If you have any questions about our products or services, or you’d like help opening an account, get in touch with us.